Remote-first help desk, troubleshooting, monitoring, and routine maintenance powered by NinjaOne. Support requests receive an initial response within one business day during normal business hours.
Help desk, phone and hardware troubleshooting, voicemail, extensions, call routing, groups, auto attendants, and configuration. SkazPro partners with Elevate to deliver and support cloud communications. Service subscriptions and hardware are separate.
Support for firewalls, switches, Wi-Fi, VPNs, Microsoft 365, and cybersecurity. UniFi is our preferred network platform. Reasonable onsite service is available in Cheyenne; other areas are remote unless travel is approved.
Automation, migrations, custom apps, AI agents, and integrations are scoped as project work. Active managed-service clients receive preferred pricing. After-hours emergency help may be available for urgent outages; additional charges apply and response depends on availability.
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